Last Updated: 06/12/2022

Makani Parking takes concern and prioritizes the privacy of our visitors. This Privacy Policy provides customers and visitors transparency on the types of information that is collected and recorded by Makani Parking and how it may be used. It applies to all systems, website, portals and applications owned, managed or operated by Makani Parking and is intended to provide transparency. Makani Parking respects the privacy of its customers and visitors. No part of any information collected is sold to any third party. The information collected is only used for providing enhanced services. This Privacy Policy may be modified or updated at any time without notice.

Collected Information

The information that you are asked to provide upon registration, communication or the use of the systems, portals, website or applications include information such as name, email, mobile number, content of message and or attachments that is sent (if any), vehicle license plate number, vehicle model, driving license, company name (if applicable), entry and exit times and duration of parking. In the event there is a registration for use in an access restricted area, additional information may also be requested for verification. Some information requested is optional and will be indicated as so. The various systems, website and portals may collect different information from each other and do not necessarily collect every type of information listed herein. Some services require more particular information to be provided. This may include geo-location, uploading pictures and/or attachments and address.

Use of the Information

The information collected is used in various ways including to provide you with services, operate, maintain, improve, and personalize the service, system, website, portal and applications, enhance customer service and develop new services, features and functionality and enhance the efficiency of the parking facility. It is also used to communicate with you directly or through our partners, provide you with notifications, updates, and other information and for marketing, promotional and informational purposes. In relation to projects that are owned or managed by a third party, some of the information may be shared with the third party or to our integrated third party service providers. In unique circumstances, the information may be used to prevent fraud, shared if requested by a court order, regulator, enforcement agency or for safety and security purposes.

Feedback and Submissions

Makani Parking welcomes your feedback and suggestions about its programs or services or with respect to how to improve. By transmitting any suggestions, information, material, or other content (collectively, “feedback”), you represent and warrant that such feedback does not infringe or violate the intellectual property or proprietary rights of any third party (including, without limitation, patents, copyrights, or trademark rights) and that you have all rights necessary to convey to and enable Makani Parking to use such feedback. In addition, any feedback received will be deemed to include a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for Makani Parking to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary.

Log Files

Standard procedures of using log files are used. The information collected by log files include internet protocol addresses, browser type, internet service provider, date and time stamp, referring/exit pages, and the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Standard cookies and web beacons are used. These are used to store information including visitors' preferences, web page visits, duration of stay on web pages, marketing emails, chats with our representatives and access to our system, portal and application. The information is used to optimize the users' experience and customize content based on visitors' browser type, service requests and enhance communication with the users and visitors.

Opt-out and Unsubscribe

Some of the features used are to enhance the user experience and do not necessarily prohibit Makani Parking from providing you with its services. You can choose to opt-out of certain options, unsubscribe or limit registration information to mandatory fields. You can disable cookies through your individual browser settings, adjust notifications through the portal and application settings, unsubscribe from e-marketing campaigns through the email itself or through the settings in your individual mailbox provider.

Update of Information

It is necessary to update the information you provided as soon as it has changed. You may update your information directly through the system, portal or application settings. Certain information may not be manually updated by the users. In such cases please contact us to make the update for you.

Makani Parking can be reached at www.makaniparking.com